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In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR)

Data controller

This information is provided for the site "" (hereinafter, Site) owned by Conviv Srl, with registered office in Viale Lombardia 16 / N, 20081 Cassinetta di Lugagnano (MI), Italy, registered in the Chamber of Commerce of Milan Monza Brianza Lodi with VAT no. 11439470961; share capital of € 10,000.00 (hereinafter, the Company), as Data Controller.​


Types of data processed

The following categories of personal data can be collected:

  • Contact details – information related to name, surname, e-mail address.

  • Use of the website – information related to how to use the Site, including information collected through cookies (you can find our cookie policy which regulates the details).

Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically when using the Site.

In cases where the Site indicates some Data as optional, Users are free to refrain from communicating such Data, without this having any consequence on the availability of the Service or on its operation.

Payment card data

To make a payment through one of the payment cards offered on the Site, the User must enter the confidential data of the payment card directly on a page that will communicate through a secure encryption protocol with the payment service provider (who will act as autonomous data controller), without passing through the Company's server which, therefore, will not process such data in any way. The data will be acquired in encrypted format.

With reference to the payment card data, it is specified that the processing of the User's personal data is necessary to allow the conclusion of the online purchase contract with the Company. Failure to provide these data, therefore, will not allow the User to complete the online purchase process. 



On the Site it is also possible to purchase through the PayPal payment tool. In this case, the User will be directed to a page outside the Site, in which he will have to indicate the personal data requested by PayPal - which will act as an independent data controller - to complete the purchase process. Personal data will not pass through the Site server which, therefore, will not process such data in any way. The processing of the User's personal data is necessary to allow the conclusion of the online purchase contract with the Company. Failure to provide these data, therefore, will not allow the User to complete the online purchase process.


Particular or judicial data

The Company does not process particular or judicial data.

Users who have doubts about which data are mandatory are encouraged to contact the owner.

Any use of Cookies - or of other tracking tools - by the Site or by the owners of third-party services used by this Application, unless otherwise specified, has the purpose of providing the Service requested by the User, in addition to other purposes. described in this document and in the Cookie Policy. 


Purpose of the processing and legal basis

The processing of personal data is aimed at achieving the following purposes:

  1. to allow registration on the Site and access the services reserved for registered Users as well as to allow compliance with the obligations deriving from the law or regulations in force, in particular, in the administrative, accounting and public security fields. The legal basis of the processing is the need for the Company to carry out pre-contractual measures adopted at the request of the interested party or to fulfil a legal obligation;

  2. in the case of placing an online purchase order, to allow the conclusion of the purchase contract and the correct execution of the operations connected to it (and, if necessary, according to sector legislation, to fulfil tax obligations). The legal basis of the processing is the obligation of the Company to execute the contract with the interested party or to fulfil legal obligations;

  3. limited to the e-mail coordinates provided by the User in the context of a purchase through the Site, to allow the direct offer by the Company of similar products (so-called soft spamming), provided that the User does not object to such treatment in the manner provided for in this information. The legal basis of the processing is the legitimate interest of the Company to send this type of communication. This legitimate interest can be considered equivalent to the interested party's interest in receiving "soft-spam" communications;

  4. subject to consent, for sending newsletters and for carrying out market surveys, also aimed at assessing the degree of user satisfaction, and for sending advertising material relating to the Company's and / or third party products, by means of systems such as e-mails (marketing purposes); The legal basis of the processing is the consent of the interested party;

  5. to respond by e-mail to the User's requests. The provision is optional, but refusal will make it impossible for the Company to respond to requests. The legal basis of the processing is the legitimate interest of the Company in responding to the User's requests. This legitimate interest is equivalent to the User's interest in receiving replies to communications sent to the Company.

  6. to detect or prevent fraudulent activities and to defend the rights of the owner in court. The legal basis of the processing is the need to fulfil a legal obligation to which the Company is subject.

  7. to comply with accounting and tax obligations. The legal basis of the processing is the need to fulfil a legal obligation to which the Company is subject.


The provision of data for the purposes referred to in points 1) and 2) is purely optional. However, since this processing is necessary to make a purchase on the Site, your refusal to provide the data in question will make it impossible to make such a purchase through the Site.

The consent to the processing of User data for marketing purposes is purely optional. Failure to consent will only imply the impossibility for the User to receive advertising material relating to products of the Company and / or third parties as well as the impossibility for the Company to carry out market surveys, also aimed at assessing the degree of user satisfaction, as well as to send newsletters to the User.

Notwithstanding the foregoing, the Company may still use the User's personal data for the sole purpose of giving proper fulfillment to the obligations provided for by the laws in force and the obligations arising from the contractual relationships existing between you and the Company.

The User may object to the processing of their personal data also through the link at the bottom of any e-mail with promotional content sent by the Company.


Processing methods

The Data Controller shall take appropriate security measures to prevent unauthorized access, disclosure, alteration or unauthorized destruction of Personal Data.

The processing is carried out using IT and / or telematic tools, with organizational methods and with logic strictly related to the purposes indicated and suitable for guaranteeing security and confidentiality in accordance with the GDPR. In addition to the Data Controller, in some cases, other subjects involved in the organization of the Site (administrative, commercial, marketing, legal, system administrators) or external subjects (such as third-party technical service providers, postal couriers, hosting providers, IT companies, communication agencies) also appointed, if necessary, as Data Processors by the Data Controller, may have access to the Data.


Place of processing

The Data is processed at the Data Controller's operating offices and in any other place where the parties involved in the processing are located. For more information, please contact the Data Controller.

Any transfer to countries outside the European Economic Area takes place according to one of the methods permitted by current law, such as the consent of the interested party, the adoption of Standard Clauses approved by the European Commission, the selection of subjects adhering to international programs for free movement of data or operating in countries considered safe by the European Commission. Contact us for more information.


The data will also be managed and protected in environments whose access is under constant control.

Communication and dissemination of Data

User data may be disclosed:

  • to all those subjects (including Public Authorities) who have access to personal data because of regulatory or administrative provisions;

  • to companies or third parties in charge of printing, enveloping, shipping and / or delivery and / or collection of products purchased through the Site;

  • to post offices, couriers or shippers in charge of delivering the products purchased through the Site;

  • to banking institutions and companies that manage the national or international payment circuits through which online payments are made for products purchased through the Site;

  • to companies, consultants or professionals who may be in charge of installation, maintenance, updating and, in general, the management of the Company's hardware and software or which the Company uses for the provision of its services;

  • to the Data Protection Officer (RPD or DPO);

  • to external companies in charge of sending advertising communications on behalf of the Company;

  • to subjects who manage online payment transactions;

  • to all those public and / or private entities, natural and / or legal persons (legal, administrative and tax consultancy firms, Judicial Offices, Chambers of Commerce, Chambers and Labor Offices, etc.), if the communication is necessary or functional to the correct fulfilment of the obligations deriving from the law.

The data concerning the User will not be disclosed, except in anonymous and aggregate form, for statistical or research purposes.


Data Controller

The Company, as Data Controller of personal data, can be contacted at the following address:

Conviv S.r.l. Viale Lombardia 16/N, 20081 Cassinetta di Lugagnano (MI), Italiy
Phone number: +39 349 8332891
Through the contact form on the Site.


Storage of personal data

Personal data will be stored and processed for marketing purposes for a period of 24 months. At the end of this period, the Company may ask the User to renew the consent to the processing of his data for these purposes or to make them anonymous and keep them only for statistical or historical purposes.

For all the remaining purposes provided for by the privacy policy, personal data will be kept only for the time necessary to guarantee the correct provision of the services offered.

In the event of closure of the Site account at the initiative of the user, the data contained therein will be kept for administrative purposes for a period not exceeding 90 days, without prejudice to any specific legal obligations on the conservation of accounting documentation or for public purposes. safety.

At the end of the retention period, the Personal Data will be deleted. Therefore, at the end of this term the right of access, cancellation, rectification and the right to data portability can no longer be exercised.

Rights of Data Subject

Users can exercise certain rights related to the Data processed by the Data Controller.

In particular, the User has the right to:

  • withdraw consent at any time. The User can revoke the consent to the processing of their Personal Data previously expressed;

  • oppose the processing of their data. The user can oppose the processing of their data when it occurs on a legal basis other than consent. Further details on the right to object are indicated in the section below;

  • access their data. The User has the right to obtain information on the Data processed by the Data Controller, on certain aspects of the processing and to receive a copy of the Data processed;

  • verify and ask for rectification. The User can verify the correctness of their Data and request its updating or correction;

  • obtain the limitation of the treatment. Under certain circumstances, the User may request the limitation of the processing of their Data. In this case, the Data Controller will not process the Data for any other purpose than their conservation;

  • obtain the cancellation or removal of their Personal Data. Under certain circunstances, the User can request the cancellation of their data by the Data Controller;

  • receive their data or have them transferred to another owner. The User has the right to receive his / her Data in a structured format, commonly used and readable by an automatic device and, where technically possible, to obtain the transfer without obstacles to another owner. This provision is applicable when the Data is processed with automated tools and the processing is based on the User's consent, on a contract to which the User is a party or on contractual measures connected to it;

  • propose a complaint. The User can make a complaint with the competent personal data protection supervisory authority or take legal action.


The above rights may be exercised by sending an informal request to the Company or to the Data Protection Officer at the contacts indicated above. 




The Company reserves the right to make changes to this information at any time, giving appropriate publicity to the users of the Site and guaranteeing in any case an adequate and similar protection of personal data. In order to view any changes, the User is invited to regularly consult this information.

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